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Monthly Archives: April 2013

World’s Simplest Management Secret

Forget what you learned in those management books. There’s really only one way to ensure that everyone on your team excels.

Management books have it all wrong. They all try to tell you how to manage “people.”

It’s impossible to manage “people”; it’s only possible to manage individuals. And because individuals differ from one another, what works with one individual may not work with somebody else.

Some individuals thrive on public praise; others feel uncomfortable when singled out.

Some individuals are all about the money; others thrive on challenging assignments.

Some individuals need mentoring; others find advice to be grating.

The trick is to manage individuals the way that THEY want to be managed, rather than the way that YOU’d prefer to be managed.

The only way to do this is to ASK.

In your first (or next) meeting with each direct report ask:

  • How do you prefer to be managed?
  • What can I do to help you excel?
  • What types of management annoy you?

Listen (really listen) to the response and then, as far as you are able, adapt your coaching, motivation, compensation, and so forth to match that individual’s needs.

BTW, a savvy employee won’t wait for you to ask; he or she will tell you outright what works. When this happens, you’re crazy not to take that employee’s advice!

Unfortunately, most individuals aren’t that bold, which is why it’s up to you to find out how to get the best out of them.

And you’ll never get that out of a management book.

There is no one-size-fits-all in a world where everyone is unique.

Inc.com has great articles on leadership, management and entrepreneurship that we love reading and want to pass along.

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Detroit Business Consulting, Inc. Trains in New York City

Detroit Business Consulting, Inc. sent two high-performing Account Managers to New York City for the week to train a new office on the Comcast Business Class campaign.  Daniel Stevens and Anthony Luckow were selected based on their sales and training history in the office. After launching our campaign in early March, our company was asked to train other companies in New York City and Connecticut on the campaign.  Last year we set national sales records for our client, so we’re on the right path to do the same in 2013.

Later this month, half of our team at our Troy office will be going to NYC for training on our non profit campaign we are launching.  Although we have done numerous charity events over the past 5 years, this is our first client that is a non profit company.  We are excited about these new opportunities!

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